Privacy Policy

Who We Are

Promise Housing is a supported accommodation provider. We collaborate closely with Sustain UK, our Registered Provider (RP), which manages housing and tenancy agreements for the accommodation where our service users reside.

How We Use Your Information

We use your data to:

• Deliver safe and appropriate support services tailored to your needs.
• Collaborate with housing providers, healthcare professionals, social workers, and relevant agencies.
• Ensure compliance with legal, regulatory, and safeguarding requirements.
• Maintain accurate records of the support received.
• Communicate effectively with you and your representatives.
• Improve and monitor the quality of our service.

Please contact us for a copy of our full privacy notice policy.